GameFly Reviews

GameFly has an overall rating of 4.5 based on 33 reviews. Customer feedback on GameFly is mixed: GameFly reviewers highlight positive aspects like wide selection of games, convenient rental service, affordable subscription plans, which strongly appeal to gamers looking for variety and convenience. However, GameFly is often criticized for its slow shipping times, occasional game availability issues, customer service responsiveness.

4.5/5.0

33 reviews

5 Stars

18

4 Stars

11

3 Stars

2

2 Stars

0

1 Star

0

All GameFly Reviews (33)
CASH
May 26, 2026
"Pretty good for newer games"
I’ve had a decent experience with GameFly when it comes to new releases. If it’s a really big title, I do sometimes end up waiting a bit longer than I’d like, but overall I’ve been getting most games faster than I expected. It’s not perfect, but it’s been solid for me. Has anyone else had the same issue with longer waits on the popular games?
URDA
May 06, 2026
"I’ve been using GameFly and it’s been..."
I’ve been using GameFly and it’s been convenient. It saves me from making extra trips to the store, and I like being able to try games before I commit to buying them. I hate spending full price on a game and then realizing it’s not really for me, so this helps avoid that. Shipping can be a little slow here and there, but overall it’s been worth it for me
annie-Batun
May 04, 2026
"Most of the games I go looking for..."
Most of the games I go looking for are actually available, which is a nice surprise in a world where everything I want is usually either sold out, unavailable, or hidden behind some weird subscription
RobertConstant_74
May 01, 2026
"Honestly, the game selection is solid"
I don’t really get why people act like Gamefly has nothing to choose from. In my experience, the inventory is good overall, especially if you’re looking for newer console games. Yeah, some of the older titles can be hit or miss, but I usually still find something I actually want to rent.
hello_joyce017
April 19, 2026
"The plan flexibility is what I like most"
I’ve been using gamefly for a bit now, and the thing I appreciate most is being able to change plans when I need to. I don’t always play the same amount every month, so it’s nice not feeling locked into one setup.

Some months I’ll want a couple games out at a time, and other months I barely get through one. Switching things around has been easy, which makes the service feel more useful instead of like another subscription I forget about.

Shipping has been okay for me overall, nothing really to complain about there. It’s not perfect every single time, but the flexible plans are what make me keep using it.
kay_Roberts78
April 15, 2026
"Quick help when I needed it"
I had an issue with my queue not updating, and to be fair, I might’ve missed something because I was already behind and rushing around that day. I sent support a message and they got back to me the next day. They fixed it quickly, which I really appreciated. It wasn’t totally perfect, but the customer service was solid.
Richard_mcclellan76
March 27, 2026
"Refund was handled fast"
Not gonna lie, I was surprised how quickly my refund was processed. The whole thing was easy and I got my money back fast.
helene1981
March 06, 2026
"Free trial was honestly good"
I tried the free trial and, it worked fine for me. The shipping was a little slow, but I don’t think that’s a huge deal or anything worth getting worked up over. Overall, I had a decent experience.
Amelia_williams71
February 25, 2026
"Makes Managing My Rentals Super Easy"
I’ve been using the GameFly app for my rentals for a while now, and it’s been really solid in my experience. It’s easy to check my queue, rearrange games, and see what’s been shipped without having to open the website. It also loads quickly on my phone, which I appreciate. I haven’t run into any major issues, and overall it’s made keeping track of my rentals a lot more convenient.
LonaArchila
February 25, 2026
"I canceled my GameFly account today and..."
I canceled my GameFly account today and thought it was going to be a whole thing, but it really wasn’t. The option was right there in my account, I clicked through a couple of prompts, and the confirmation showed up right away. No awkward phone call, no getting bounced around. Maybe they’ve realized people are more likely to come back if canceling isn’t a pain, who knows. I might sign up again later, but for now it was quick and painless.
James_betzer94
February 22, 2026
"Pretty good deal for trying games"
I signed up for GameFly because buying new games all the time was starting to add up. The monthly price seems fair, and I like being able to try games I probably wouldn’t buy at full price.
There’s no big upfront cost, which is nice, and I can cancel if I need to. Overall, it’s been worth it for how much I play.
jasmineramsey0258
February 17, 2026
"Fast enough, except when it isn’t"
I’ve been using GameFly for a while now, and the turnaround time has been good overall. Most of the time, once I send a game back, the next one gets shipped out within a day or two after they receive it, which feels quick. At the same time, I still catch myself getting annoyed when the mail takes forever, even though I know that’s not totally on them. So yeah, I’d say it’s fast and kind of slow depending on the week. Not perfect, but I’m still happy with it.
kelly1998
February 16, 2026
"My rental problem got fixed fast"
I had an issue with my rental, so I reached out to support. They handled it quickly, and because of that, I didn’t have to stress or deal with any extra hassle.
pete-Schlossberg
February 14, 2026
"Good deal, but I’m annoyed I waited so long"
It’s worth it. I’m saving money every month, and I’m kind of mad at myself for not trying it sooner. Buying games one by one was costing way too much, and that’s exactly what was draining my wallet.
hello_helga810
February 07, 2026
"Loved the Keep it option"
I ended up buying my rental for a really good price, and the whole process was super Easy. loved how simple the keep it option made everything.
ivaneichorst8383
February 06, 2026
"good deals on used games"
i mostly use gamefly to pick up used games, and the prices are usually solid. i’ve found a few deals that were better than what my local shops had, and the discs i’ve gotten all worked without any issues. shipping can be a little slow sometimes, but for the money i’m saving, it doesn’t really bother me
bertha_Chapa05
February 05, 2026
"Pretty easy site to use overall"
The site was, like, easy to get around. I found what I needed without much trouble, so that was nice. The only thing is, checkout was kinda slow, you know, but overall it was a decent experience.
SNYDER
February 03, 2026
"Almost suspiciously fast in Ohio"
I’m in Ohio and this shipped so fast I started wondering if they’ve got some secret warehouse network hiding around here. Not complaining though, it showed up quicker than expected and everything was good.
GloriaMackenzie_41
January 27, 2026
"Wish the disc issues didn’t happen"
I’ve used GameFly for a bit, it’s nice when everything goes smoothly. I do kind of regret not expecting a few headaches though, because I’ve had a couple discs show up scratched or just not read properly, which gets frustrating when you’re excited to play.

One game also got marked as lost in the mail, and it took longer than I hoped to get sorted out. Customer support did help in the end, so I can’t say it was terrible, but it wasn’t exactly quick either. I still like the idea of renting games this way, I just wish the discs were checked more carefully before being sent out. Three stars feels about right.
KOWIS
January 12, 2026
"Reliable and easy to use..."
GameFly has been dependable for me so far... the games usually show up right when I expect them to, and returns get processed fast enough. I haven’t run into any weird problems or surprises, which is all I really need.

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GameFly Q&A

Is gamefly good

You can buy a prepaid credit card and use that instead.

OwenPowell
November 28, 2010

“Would be nice if gamefly took money orders as another way to pay for renting games..”

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